Terms and Conditions
Welcome to heynudae.com, the official website of Nudaé. By accessing this website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
Use of Website
By using this website, you confirm that you are at least 18 years old or have the permission of a legal guardian to use the site. You agree to use the site only for lawful purposes and in a manner that does not infringe the rights or restrict the use and enjoyment of this site by any third party.
We reserve the right to refuse service to anyone at our sole discretion. We may also modify or discontinue any part of the website without prior notice.
Product Information
All product descriptions and content are provided for informational purposes only. While we make every effort to ensure accuracy, we cannot guarantee that all information is current, complete, or error-free. Prices and availability are subject to change without notice.
Products from Nudaé are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before using a new skincare product, and consult a medical professional if you have specific concerns or skin conditions.
Orders and Payments
By placing an order through our website, you agree to provide accurate and complete information. All prices are listed in GBP (£) and include applicable VAT. We accept payment through secure checkout methods, and you authorize us to charge the provided payment method for the total amount of your order, including any shipping fees or applicable taxes.
Once your order is placed, you will receive an email confirmation. This does not signify acceptance of your order. We reserve the right to cancel or limit quantities of any order at our discretion.
Shipping
We process orders within 1–2 business days and ship from our UK-based warehouse. Shipping times vary by location, and we are not responsible for delays caused by third-party carriers. Full shipping terms are available on our Shipping Policy page.
Returns and Refunds
Our return policy is designed to provide peace of mind with every purchase. Customers have 7 days from delivery to request a return or refund under our 7-Day Glow Guarantee. For details on eligibility and the process, please refer to our Return Policy page.
Intellectual Property
All content on this website—including text, images, graphics, logos, and product designs—is the intellectual property of Nudaé and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any material from this site without express written permission.
Limitation of Liability
Nudaé shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or website. Your use of our website and products is at your own risk.
Governing Law
These Terms and Conditions shall be governed by the laws of the United Kingdom. Any disputes arising from your use of this website shall be subject to the jurisdiction of the courts in England and Wales.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Nudaé
📍 123 Rosehill Lane, London, UK
📞 +44 20 7946 0820
📧 support@heynudae.com